The insurance industry is facing disruption from digital innovators in their ecosystem and must transform their often centralized, mainframe-based IT infrastructures. They have to adopt contemporary IT services that support the use of multicloud infrastructure and allow insurers to leverage the digital edge to bring customer-focused delivery capabilities to their users, partners and clients.
As the pace of investigation and discovery in genetics continues to expand and accelerate, genetic and genomic testing is now playing an increasingly pivotal role in clinical medicine as well as in life and health insurance, but barriers to using this information remain. Keep pace with this rapidly evolving field in this comprehensive whitepaper.
IIS Executive Insights Life & Health Expert: Ronald Klein, Executive Director, BILTIR
The DHEI’s first global whitepaper on Return on Engagement and Why it Matters outlines the findings of our insurance survey. We analyzed answers from over 1,200 executives to define the current status of digital health engagement tools and how to best integrate them within the life and health insurance industry.
Read blog post from Swiss Re Group Chief Digital & Technology Officer, Pravina Ladva:
Every company that uses digital solutions relies on digital trust to engage with customers. If customers don’t trust the digital interactions with your company, you likely won't be in business for too long. But when you look deeper into what actually drives digital trust, you don't find a simple answer, and some of the common assumptions about digital trust turn out to be wrong.
A tectonic shift with risk, data and technology is occurring in the Insurance industry. The incumbents that thrive in the next decade will make a bigger pivot now — and if they can do so, there will be many attractive growth opportunities. Oliver Wyman’s report, ‘The State of the Financial Services Industry 2022’ looks at the value shifts taking place, discusses how the economic outlook could affect the future, and offers a playbook for incumbents, infrastructure firms, big tech, and regulators going forward.
IIS Executive Insights Life & Health Expert: Ronald Klein, Executive Director, BILTIR
Ralph Mucerino, Principal, RPM Strategy and Management Consulting LLC
Overview
IIS Executive Insights Cyber Expert: David Piesse, CEO, DP88
Abstract
This article was originally published in the Spring 2022 edition of Insights: A Professional Journal by the CPCU Society and is shared with permission from The Institutes CPCU Society. All rights reserved. www.CPCUSociety.org.