Brittainy Rivers

COO & VP, Client Delivery
TAI (an RGA company)

Brittainy Rivers is an inspirational leader, driving operational excellence and client-focused solutions at the intersection of technology and insurance. As COO & VP, Client Delivery, she drives initiatives that optimize processes, enhance customer engagement, increase product quality and leverages emerging technologies to deliver superior administrative solutions to clients.

With over 15 years of experience in the insurance industry working with direct writers and reinsurers in various roles, Brittainy has cultivated a unique perspective and expertise which she leverages to lead a talented and diverse team of analysts, consultants, engineers and directors to provide quality, consistency and transparency in life and annuity administrative solutions.

Passionate about bridging technology with customer-centric solutions, Brittainy is dedicated to shaping future-ready insurance ecosystems. Her leadership approach blends analytical precision with a deep commitment to innovation, ensuring sustainable growth and long-term impact.

Beyond work, Brittainy actively contributes to diversity and inclusion efforts at RGA, mentorship of the future generation of leaders, and board membership, fostering knowledge-sharing and driving meaningful advancements in the world around her.