The Future Is Now For Insurers
Presented by Oliver Wyman
We believe the future is now — the trends of the last decade are continuing to accelerate, with a convergence on fully customer-centric experiences, fully digital operating models and incorporating generative artificial intelligence (AI) as a co-pilot within your workforce.
As leaders face this new world, they need to be sharper than ever on where they truly differentiate — proprietary distribution and client access, customer data and insights, product innovation, asset origination and management, risk management — as well as building the right proprietary capabilities for their operating model (for example, strategic partnerships, data/analytics, talent, and culture).
Here, we propose 10 to do’s for insurance CEOs to adopt an offensive stance and win in the marketplace. At Oliver Wyman, we have been helping our clients think critically about opportunities across the value chain, pilot and scale use cases, and set up programs and portfolios to deliver immediate and long-term impact. Learn more.