The Importance of Plasticity for the Evolution of the Life Insurance Industry
Alissa Holz, Head of Business Development, ANZ, RGA
The proverb “innovate or die” has become a mantra for companies all around the world. Many financial services companies are investing in “InsurTech” and innovation hubs. The fact that these are often outsourced or facilitated through external investments, highlights an unfortunate challenge within the current structures. There appears to be either a lack of capability and/or willingness to genuinely commit to organizational innovation particularly within the life insurance industry.