Brittainy Rivers, COO & VP, Client Delivery, TAI, an RGA Company

Hector Martinez, Head of Insurance, US Segment, John Hancock

Dr. Robin Huettemann, Junior Engagement Manager, McKinsey & Companyⁱ

The insurance industry’s opportunity to further elevate its role as a ‘glocal’ leader in societal resilience

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ⁱThis report does not necessarily represent views of the company.
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Boon Yoon Ho, Global Head of Reinsurance, HSBC Global Insurance

Protection Gaps – A Customer, Distribution and Product Lens

Discussions around income protection gaps are not new, and whenever the issue surfaces in the news, the gaps appear to widen. Despite numerous papers, initiatives, and public–private programs launched over the years to narrow these gaps, the situation shows little improvement. 

Sulim Lee, Regional Business Development Director , AIA Group

Charles Lawson, Team Lead, Business Planning & Strategy, Custodian & Allied Insurance Ltd.

Adrian Hill, Chief Digital & Consumer Officer, MSIG Asia

Lessons from Southeast Asia

Market Context

Banking and Digital Financial Services in Emerging Markets

Like many emerging markets around the world and even some developed markets with large, underserved populations like China or the US, Southeast Asia is Underbanked and Underinsured.

Virginie Guinée, Group Head of Pricing - Life & Health Group Benefits, AXA GIE

Craig Fyfe, VP, Deputy Chief Actuary, Sun Life