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IIS Executive Insights Innovation Expert: Chunka Mui, Futurist and Innovation Advisor
IIS Executive Insights Cyber Expert: David Piesse, CEO, DP88
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Abstract
Listen to the discussion on customer experience, leveraging data for success.
IIS Executive Insights Cyber Expert: David Piesse, CRO, Cymar
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Synopsis
IIS Executive Insights Innovation Expert: Chunka Mui, Futurist and Innovation Advisor
Click here to read Chunk Mui's bio
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Click here to read Chunk Mui's bio
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IIS Executive Insights Innovation Expert: Chunka Mui, Futurist and Innovation Advisor
James Vickers, Chairman, Willis Re International Specialty
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IIS Executive Insights Cyber Expert: David Piesse, CEO, DP88
Andreas Berger, Chief Executive Officer Corporate Solutions
The COVID-19 pandemic has highlighted not only the importance of insurance itself but also the challenges our industry faces. Inefficiencies that undermine the customer experience as well as our profitability persist across the board – largely for the lack of a systematic way to gather and use data and a holistic end-to-end view of the value chain.
Tan Bin Ru, CEO (Southeast Asia), OneConnect Financial Technology
Insurance players have been watching from the sidelines how their banker cousin is taking on digital disruptions. While digital disruption isn’t entirely new, the Covid-19 pandemic now gives the insurance giants a harder nudge to digitalize. There is no better time than now to rethink the values and products needed to serve the new age customer smartly.