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A Shield from the Storm: 3 steps to help insurance companies weather the coming labor crunch

By Arthur Ozeki, Executive Vice President, Head of Asia Pacific, Reinsurance Group of America, Incorporated (RGA)

A three-step plan could help insurance companies fend off the labor shortage bearing down on the industry. 

I was able to share those three steps and some examples of how they are playing out right now at RGA during a recent online event sponsored by the International Insurance Society (IIS).

Five Tips to Combat the Insurance Industry’s Talent Shortage

 

Presented by RGA

Embracing technology, reimagining operating models, and developing a comprehensive talent strategy aligned with business strategy can help bridge today’s talent gap.

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Accelerated Underwriting: Maximizing Its Future

Presented by RGA

Alternative data sources and supporting technologies are propelling advances in accelerated underwriting, empowering insurers to speed processes and improve the customer experience.

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Artificial Intelligence and Insurance Fraud: Four Dangers and Four Opportunities

Presented by RGA

Insurers can take steps now to monitor the latest AI-assisted hoaxes and harness the power of AI to uncover potential fraud throughout the insurance pipeline.

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Wearables Data – Beyond Customer Engagement


The growing popularity of wearables presents insurers with an unparalleled opportunity to better assess risk – yet many carriers are not fully realizing the value of data from these devices. RGA's Tonya Blackmore explores the power of wearable data. This article is adapted from an original paper that won recognition at the RGA Leaders of Tomorrow program as part of the 2022 Global Insurance Forum.

Epidemic within a Pandemic: Opioid Misuse and Mortality Risk through 2020

 

New research reveals that, in 2020, the U.S. was dealing with two public health crises. While many individuals practiced social isolation measures due to the COVID-19 pandemic, opioid-related deaths spiked. RGA investigates this epidemic within a pandemic, analyzing U.S. overdose mortality to better understand opioid related-deaths.

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Wearables Data – Beyond Customer Engagement


The path to disrupting the market with a simpler, more frictionless purchase journey
Tonya Blackmore, Head Of AURA & Global Digital Underwriting, RGA
 

1. The Wearables Opportunity

Life Design Sprints: How to Deliver Innovation in the Digital Insurance Customer Journey

When it comes to digital life insurance distribution, insurers are increasingly discovering that the customer online journey itself is the product – a new mindset that is bringing new opportunities but requiring new ways of delivering. Explore Life Design Sprints, a repeatable, effective innovation process from RGA.

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Genetics and Insurance: Challenges and Opportunities III

 

As the pace of investigation and discovery in genetics continues to expand and accelerate, genetic and genomic testing is now playing an increasingly pivotal role in clinical medicine as well as in life and health insurance, but barriers to using this information remain. Keep pace with this rapidly evolving field in this comprehensive whitepaper.

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