The DHEI’s first global whitepaper on Return on Engagement and Why it Matters outlines the findings of our insurance survey. We analyzed answers from over 1,200 executives to define the current status of digital health engagement tools and how to best integrate them within the life and health insurance industry.
Read blog post from Swiss Re Group Chief Digital & Technology Officer, Pravina Ladva:
Every company that uses digital solutions relies on digital trust to engage with customers. If customers don’t trust the digital interactions with your company, you likely won't be in business for too long. But when you look deeper into what actually drives digital trust, you don't find a simple answer, and some of the common assumptions about digital trust turn out to be wrong.
A tectonic shift with risk, data and technology is occurring in the Insurance industry. The incumbents that thrive in the next decade will make a bigger pivot now — and if they can do so, there will be many attractive growth opportunities. Oliver Wyman’s report, ‘The State of the Financial Services Industry 2022’ looks at the value shifts taking place, discusses how the economic outlook could affect the future, and offers a playbook for incumbents, infrastructure firms, big tech, and regulators going forward.
IIS Executive Insights Life & Health Expert: Ronald Klein, Executive Director, BILTIR
Ralph Mucerino, Principal, RPM Strategy and Management Consulting LLC
Overview
IIS Executive Insights Cyber Expert: David Piesse, CEO, DP88
Abstract
This article was originally published in the Spring 2022 edition of Insights: A Professional Journal by the CPCU Society and is shared with permission from The Institutes CPCU Society. All rights reserved. www.CPCUSociety.org.
Flood was a common factor among the major global loss events of 2021, and a peril risk managers and the industry should pay close attention to going forward, according to the latest sigma report from the Swiss Re Institute.
Overall, natural and man-made disasters in 2021 resulted in global economic losses of USD $280 billion, the sixth highest on sigma records. Insurance covered USD $119 billion, the fourth highest on record.
IIS Executive Insights Regulation Expert: William Marcoux, WCM Advisory LLC
A long-standing debate within the insurance regulatory world has been to what extent should regulators be responsible for market development, meaning closing protection gaps and increasing insurance penetrations rates. In light of evolving markets, insurers withdrawing from some coverages and persistent (and in some cases growing) protection gaps, this is receiving new attention— and it should!
In this Society of Actuaries report, Milliman consultants study the effects of hurricanes on human health, beyond the direct consequences of the storms themselves.