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GCIE Focus: Drake University, College of Business and Public Administration, Risk Management and Insurance (RMI) Program

Drake’s minor in risk management and insurance (RMI), offered through the College of Business and Public Administration, distinguishes itself by attracting students from throughout the University regardless of their major. A student can earn the minor by completing seven RMI courses that cover key components of risk management and insurance.

Change is Coming to Insurance Company Boards

MJM Photo

Michael Morrissey, Special Advisor, International Insurance Society


A Personal View of Customer Experience

Ralph Mucerino, Principal, RPM Strategy and Management Consulting LLC

When I was asked to write about the customer experience, I wondered if I should take a textbook approach and focus on “just the facts.” I chose to take a blended approach by discussing some basic concepts of customer centricity and personal experiences as an insurance executive and consumer, starting with some recent consumer experiences.

Potential and Peril - The Power of Technology and Data to Transform Insurance

IIS Executive Insights Regulation Expert: William Marcoux, WCM Advisory LLC

Millennials and the Life Insurance Protection Gap - Whether or Not Insurers Should Focus on Millennials

IIS Executive Insights Life & Health Expert: Ronald Klein, Executive Director, BILTIR


GCIE Focus: Temple University, Fox School of Business Risk, Insurance and Healthcare Management

The Risk Management and Insurance Program and the Actuarial Science Program at the Fox School of Business, Temple University prepares students to navigate shifting responsibilities and evolving complexities of managing risk in a multinational context. The Department of Risk, Insurance and Healthcare Management (RIHM) offers BBA, Master of Science, and doctoral degrees that train students for workplace excellence and careers in academia.

Spotlight: Takeo Inokuchi, Honorary Advisor, Mitsui Sumitomo Insurance Company, Ltd. | 2004 Hall of Fame Laureate

What are you most proud of accomplishing in your career?

I’m most proud of the successful merger between Mitsui Marine & Fire Insurance and Sumitomo Marine & Fire Insurance that was conducted in response to the liberalization of Japan’s insurance market. The merger created a company that was clearly superior in financial scale and strength. Through the further efforts of management, we have since grown into a global insurance group with two life and three non-life insurers.

RGA Leaders of Tomorrow Spotlight: Elaine George, Digital IoT Operations Division, Chubb

What did being named an RGA Leader of Tomorrow mean to you? 

The Insurance Industry: Arthropod or Vertebrate

Ken Mungan, FSA MAAA, Chairman