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Digital Customer Experience: “One Size Doesn’t Fit All”

Ralph Mucerino, Principal, RPM Strategy and Management Consulting LLC
 

6 Emerging Trends Faced by the Insurance Industry

This report highlights six macro trends that shape the insurance industry in the context of constantly changing customer behaviors, business models and working environments. 

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The Power of Fulcrum for Section 7702

Tools and expertise to help life insurers execute on important tax changes.

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Oliver Wyman Article

What does the future of insurance look like?

Global trends and issues reshaping the insurance landscape to 2035.

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Insights Futures

The Year of a New Beginning – From ESG Commitments to Action

IIS Executive Insights Resilience Expert: Joan Lamm-Tennant, PhD, Founder and Former CEO, Blue Marble Microinsurance, Corporate Director
 

Seven Laws of Zero Will Reshape the Future. How Will Insurers Respond?

IIS Executive Insights Innovation Expert: Chunka Mui, Futurist and Innovation Advisor
 

“There are decades where nothing happens and there are weeks where decades happen,” observed Vladimir Lenin. The arduous weeks spent grappling with the COVID-19 pandemic certainly fall into the weeks-where-decades-happen category.

De-Risking the Supply Chain with BlockChainTechnology and Data Integrity

IIS Executive Insights Cyber Expert: David Piesse, CEO, DP88

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Abstract

Statistics Can Be Misleading, Especially During a Pandemic

IIS Executive Insights Life & Health Expert: Ronald Klein, Executive Director, BILTIR
 

There is an old saying in German: “Traue keiner Statistik, die du nicht selbst gefälst hast.” This translates as, “Do not believe any statistic that you have not forged yourself.”